Ambiance Enhances Care
The sign outside reads Mid Valley Nursing & Rehabilitation. “I see it as a hotel,” said Alice Roel, the licensed nursing facility administrator for the Mercedes facility. “You register and have housekeeping, meals, activities, laundry and transportation provided round the clock with exceptional customer service.” The state-of-the-art complex, which Touchstone Strategies opened in November 2016, aims for a homey, hospitality ambiance rather than a medical or institutional atmosphere, Roel said.…