Giving Birth to a Village
Getting a hotel property launched can be compared to bringing a village to life. Major hotel properties provide guests with food, security, entertainment, exercise facilities, connectivity, social events and of course, clean, comfortable rooms. When the Residence Inn by Marriott opened on Dec. 18 in Harlingen, staff in housekeeping and reception, for example, had been training for more than two weeks. The management team, on the other hand, had been…