Conquering Workplace Conflict — Part 3
In part one of this series, we learned that some conflict is our own fault due to our own conflicting thoughts and desires. In part two, we examined how what we say, intentionally or unintentionally, can stir the workplace conflict waters. This installment will focus on your non-verbal skills. What you say with your body and facial expressions can speak volumes in and of itself. Sadly, what it says is…