The City of McAllen now has a new customer service platform, Ask McAllen. The additional customer service tool includes a text message feature and an accessible web chat assistant on the City of McAllen’s website. This new feature is part of the City of McAllen’s well established 3-1-1 Customer Service Call Center and its mobile app. To start a conversation via text message, text the word “Hello” to MC311 (62311).…
The South Texas College 30th Police Academy recently celebrated the graduation and recruitment of every single graduating cadet in a ceremony joined by friends and family at the Regional Center for Public Safety Excellence in Pharr. For the first time in program history, all students were offered conditional job offers from the Hidalgo County Sherriff’s Office weeks before completing the 22-week program. Sherriff J.E. “Eddie” Guerra attended the ceremony and…
The City of Edinburg Public Works Department was recently recognized by the Texas Chapter of the American Public Works Association at the organization’s statewide conference in Waco. City staff attended the event and came back as the winners of the 2023 Exceptional Performance Award for Safety in recognition of their Real-Time Hydrological System. The department’s RTHS is a progressive flood management project that allows staff to access up-to-date information on flood…
The City of Pharr Police Department, in partnership with the Texas Department of Transportation, is conducting Operation Slow Down from July 14 through July 30. The primary objective of this initiative is to enhance the enforcement of traffic safety-related laws, ultimately reducing the number of fatal and serious injury crashes. Operation Slow Down will involve increased enforcement efforts and public education campaigns to promote safer roadways. These efforts will emphasize…
The City of Pharr has named Jonathan B. Flores Ed.D. as its new assistant city manager. A native of Pharr, Flores has more than 22 years of diverse law enforcement experience. Since 2005, he has worked in various roles and assignments, including patrol, criminal investigations and major crimes. He also served as assistant city manager/chief of police for the City of Alton. “I am truly humbled and excited for the…
The City of McAllen Police Department is currently accepting applications for the position of police officer. Applicants must submit their applications to the City of McAllen Civil Service Department at McAllen City Hall (1300 Houston Ave.) no later than Aug. 9 by 5 p.m. Candidates can also obtain further information and the application form by visiting the City of McAllen’s website at www.mcallen.net/jobs or by contacting the Civil Service Department…
The McAllen Police Department is now accepting applications for its next Citizens’ Police Academy. Starting Aug. 17 and running through Oct. 19, the 10-week academy will meet every Thursday, from 6-9 p.m. This academy will be the 17th McAllen PD Citizens’ Police Academy. There is no cost to apply and selected applicants must be 21 years of age or older; must be able to attend all classes; work or reside…
The Texas City Managers Association recently recognized two City of McAllen administrators, City Manager Roel “Roy” Rodriguez and Assistant City Manager Joe Vera, as recipients of two 2023 TCMA Professional Awards at the TCMA Annual Conference Awards Luncheon in Allen, Texas. Rodriguez is the recipient of the Lifetime Achievement Award, which recognizes city management professionals who have made significant contributions to the field of local government management for more than…
The Texas Association of Municipal Information Officers announced the 2023 winners of its state-wide TAMI Awards Competition during a ceremony at the annual conference recently in Arlington. The City of McAllen Office of Communications earned a total of four awards for its video production work and photography series. This year, 547 entries from 70 different municipalities submitted entries for the competition. “Being recognized by a state organization for the great…
The City of Pharr recently appointed Juan F. Gonzalez as chief of police for the Pharr Police Department. Since Sept. 2022, Gonzalez has served as the acting chief of police. Gonzalez has served the Pharr Police Department for over 16 years starting as a patrol officer in 2007. Since then, Gonzalez has worked in the Criminal Investigations Division, SWAT team, the South Texas Auto Theft Task Force, and has served as…