Tag Archives: customers

Explore How Business Helps People

How Business Helps People

It’s a simple question, but one that is often hard for people to answer. Instead of asking someone what they do, I ask, “How do you help people?” It may seem confusing because most people assume I’m asking about volunteer efforts, as in, “Do you help little old ladies cross the street?” However, the question is aimed at getting to understand how the work we do helps someone else. Every…

Read More

Chatbots for Customer Service:

Chatbots are computer programs that are able to converse with people online using human-like speech. They’re common within messaging apps and live chat features to help businesses answer customer queries, increase sales and save time. And they’re getting more popular by the day. In fact, 80 percent of businesses plan on using chatbots by 2020, according to a study from Oracle. Not sure how a chatbot could benefit your organization? Here are…

Read More