Tag Archives: Facebook Messenger

Chatbots for Customer Service:

Chatbots are computer programs that are able to converse with people online using human-like speech. They’re common within messaging apps and live chat features to help businesses answer customer queries, increase sales and save time. And they’re getting more popular by the day. In fact, 80 percent of businesses plan on using chatbots by 2020, according to a study from Oracle. Not sure how a chatbot could benefit your organization? Here are…

Read More