The Public Utility Commission of Texas is urging all Texans to stay alert and informed during the 2025 Atlantic Hurricane Season, which began this week and extends through Nov. 30. Texans can track potential power outages and restoration times using the PUCT’s Storm Resources webpage.
“Every Texan should take time to create or review their severe weather plans and prepare their families and property for a potential storm,” PUCT Chairman Thomas Gleeson said. “Hurricanes can cause local power outages and other safety risks. The PUCT’s online resources are available 24/7 to help consumers understand these risks and find official sources of information during an emergency.”
In 2024, the PUCT adopted a new rule requiring all electric utilities that deliver power to retail customers to maintain an online electric outage tracker in both English and Spanish. The PUCT’s Consumer Protection Division is also available to answer consumer calls during an emergency and can be reached at 1-888-782-8477 or consumer@puc.texas.gov.
In addition to PUCT resources, the Texas Division of Emergency Management hosts severe weather preparedness tips on its website. TDEM encourages residents in hurricane prone areas to monitor local weather forecasts, review hurricane evacuation routes, build an emergency supply kit, and consider reviewing flood risk and insurance coverage.
As part of the Texas Emergency Management Council, the PUCT works with the Governor’s Office, TDEM, and more than 30 other state agencies and higher education systems to prepare for, respond to and recover from severe weather. During a severe weather emergency, the Texas State Operations Command Center serves as a central hub for coordination and communication with the public.