Tag Archives: chatbot

Chatbots for Customer Service:

Chatbots are computer programs that are able to converse with people online using human-like speech. They’re common within messaging apps and live chat features to help businesses answer customer queries, increase sales and save time. And they’re getting more popular by the day. In fact, 80 percent of businesses plan on using chatbots by 2020, according to a study from Oracle. Not sure how a chatbot could benefit your organization? Here are…

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Artificial Intelligence Can Help Save Time

artificial intelligence

When you think of artificial intelligence, your mind might conjure images of futuristic robots or computers that are able to act as humans do. But AI isn’t just an idea for the future. It’s making a real impact on businesses today and could factor even larger in the years to come. An Accenture Research study found that AI has the potential to boost profitability by an average of 38 percent across select…

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