Tag Archives: communication

Conquering Workplace Conflict — Part 3

Workplace conflict boy language (photo Linnaea Mallette, publicdomainpictures.net)

In part one of this series, we learned that some conflict is our own fault due to our own conflicting thoughts and desires. In part two, we examined how what we say, intentionally or unintentionally, can stir the workplace conflict waters.  This installment will focus on your non-verbal skills. What you say with your body and facial expressions can speak volumes in and of itself. Sadly, what it says is…

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Conquering Workplace Conflict — Part 2 

workplace conflict

In part one of this series, we learned that workplace conflict starts with you. Some conflict is our own fault due to our own conflicting thoughts and desires. Yet, giving people the benefit of the doubt can help greatly reduce stress in the workplace.  In this installment, continue to focus on you. I know you think it is someone else who is causing the toxic work environment. But you must…

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A Virtual Assistant Can Make You More Productive

virtual assistant

A virtual assistant is an employee who supports various business operations from a remote location. Startups can use VAs to help with inbox management, social media content, online customer support and basically any task that doesn’t require them to show up in person. Some VAs specialize in a specific task or industry. For example, there are VAs that focus specifically on marketing, and others that work only in the tech…

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Considering Multiple Computer Monitors


Are you looking to increase productivity in your small business? Some entrepreneurs and professionals find it helpful to have access to multiple computer monitors. This type of setup can potentially improve collaboration, productivity and even location flexibility. But there are also some potential drawbacks, from money and space constraints to the potential for distractions. If you’re considering investing in dual monitors for your own office, here are some of the…

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Active Listening = Understanding

active listening

When was the last time you had a meaningful conversation with a member of your staff? A healthy rapport with staff is critical to good leadership and good workplace outcomes. Building good rapport from day one provides the foundation necessary when critical conversations are necessary to launch a product, address a concern or clarify an objective. When employees walk into your office or meeting area knowing you are invested in the relationship…

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Speaking with a Leader’s Heart

Leader's heart

Communication is key “Did I wake you?” “No, I’ve been awake for a bit,” I say. A friend is on the phone. He’s an attorney. “Good. I don’t have court until 8 a.m., but I’m already here,” he says. It’s 7 a.m. “I’m catching up on my voicemail and writing a few notes to myself.” We chat for a moment, toss a few project ideas back and forth, share an…

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Non-verbal communication at Lunch and Learn

Non-verbal skills introduced The McAllen Chamber of Commerce and RGV Community Foundation will host “Non-Verbal Communication – What Are You Saying?” March 16 as part of the Lunch and Learn series. From noon – 1:30 p.m., attendees will receive an introduction to communication through body language, eye contact, posture and gestures in an effort to improve non-verbal communication. Sales persons, customer contact persons, people that meet and greet the public,…

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